Get in Touch
Have a question about a specific saber? Not sure which electronics tier to pick? Need a replacement blade? We are here to help.
support@xpecialify.com
We respond within 24 hours, usually faster. Include your order number if you are following up on an existing purchase.
Location
We ship from our warehouse in Shenzhen, China. All orders are processed and dispatched within 2-3 business days.
Common Questions Before You Email
- Which saber should I get? Check our Buying Guide — it covers every category and electronics tier we sell.
- Which blade is better for dueling? Our Dueling Guide explains baselit vs Neopixel for combat.
- How long will shipping take? See our Shipping Policy for full details.
- What is your return policy? Read our Returns & Refunds page.